Astrova

Privacy Policy – ASTROVA

Last updated: April 2026

ASTROVA (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name (if provided)
  • Email address (for login or communication)
  • Phone number (if provided by the user)

b) Sensitive User Inputs

  • Date of birth, time, and place of birth
  • Palm images (only if uploaded by the user)

c) Usage Data

  • App interactions
  • Device information (non-personal)
  • Performance and crash logs

2. How We Use Your Information

We use collected data to:

  • Generate personalized astrology insights and AI-based predictions
  • Improve app performance and user experience
  • Provide customer support
  • Ensure app security and prevent misuse

3. Data Sharing & Third Parties

  • We do not sell your personal data
  • We do not share personal data with third parties, except:
    • Payment processors (e.g., Google Play Billing / Razorpay)
    • Legal authorities if required by law

4. Payments & Transactions

  • Payments made in ASTROVA are processed securely via trusted third-party providers
  • We do not store sensitive payment information (such as card or banking details)

4A. Refund Policy

  • All purchases (including recharge, consultations, or premium features) are non-refundable, except where required by applicable law
  • If a technical issue occurs (such as failed service delivery or duplicate payment), users may contact support for review
  • Eligible refunds (if approved) will be processed within 5–7 business days
  • For purchases made through Google Play, refunds are subject to Google Play’s refund policies
  • ASTROVA reserves the right to approve or deny refund requests after investigation

5. Data Storage & Security

  • We take reasonable measures to protect your data
  • However, no method of transmission over the internet is completely secure

6. Data Retention

  • We retain your data only as long as necessary
  • Data is deleted upon account deletion or user request

7. Children’s Privacy

ASTROVA is not intended for users under 18 years of age.
We do not knowingly collect data from children

8. Your Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion

9. Account Deletion

Users can delete their account directly inside the app

Steps:

  1. Open the app
  2. Go to Profile / Account Settings
  3. Tap “Delete Account”

Alternatively, you can request deletion by contacting:

📧 support@theastrova.com

All user data will be permanently deleted within 48 hours

10. Disclaimer

All insights provided by ASTROVA are:

  • AI-generated
  • Based on astrological interpretations

They are intended for entertainment and self-reflection purposes only and are not a substitute for professional advice

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app means acceptance of the updated policy

12. Contact Us

For any questions or concerns:

📧 support@theastrova.com

Stay Secure

Your privacy is sacred; we protect your data with utmost care and transparency.

Trust